The latest developments in the JuBi withdrawal dispute

Jubi.com has grabbed the headlines in the past two days. It is said that the trading platform itself has a negative physique. Where there are people, there is a world of its own. What's more, it is walking on the edge of a knife with vested interests. Various problems have frequently occurred. On the 22nd, the media broke the news "Dongguan man speculated on Shark Coin and his money soared 500 times, but encountered difficulties in withdrawing cash" which directly pointed to Jubi.com. Regarding this matter, please help the editor contact the market director of Jubi to see if we can get some latest news.

Help the editor: JuBi.com also issued a statement yesterday explaining the reasons for the unreasonable refusal of withdrawals by users. So how is the situation going now?

Jubi.com: First of all, as a neutral platform, Jubi.com did not refuse withdrawals without reason. Because Mr. Huang's funds involved a dispute with BitHub, Jubi.com received a lawyer's letter from BitHub. After communicating with Mr. Huang several times, we also confirmed that some of Mr. Huang's coins came from BitHub. Therefore, we temporarily suspended Mr. Huang's withdrawal at the request of the lawyer's letter. Recently, we have been coordinating the communication between Mr. Huang and BitHub. You can also interview BitHub and Mr. Huang for the specific progress of the communication.

Help editor: One of the focuses of many users' questions is whether the platform has the power to freeze the funds in Mr. Huang's account? How to confirm the source of this currency?


Jubi.com: As a trading platform that has been operating for nearly two years, Jubi has always attached great importance to every penny of users' assets. Due to the special nature of virtual currency, Jubi has also been strictly implementing the requirements of the "Notice" issued by the central bank and five ministries in 2013 to verify the real names of users of transactions. Several major domestic trading platforms have similar regulations, requiring users to take photos of their ID cards, video authentication, and on-site verification according to different situations. Because the dispute involves a large amount of money, we hope that Mr. Huang can conduct on-site verification and provide proof of the source of the currency, such as showing his wallet. Through the transactions in the wallet, it can be determined whether the currency is obtained through mining or trading. However, Mr. Huang refused to verify in person and refused to communicate with the other party to the dispute in person. We have never encountered such a refusal to verify before. So now Mr. Huang's withdrawal is temporarily suspended. If the two parties cannot reach an agreement, we hope that the two parties can resolve it through legal means, and we will deal with it according to the relevant ruling.

Help the editor: As the disputing party in this incident, do you have anything else to add?

Jubi.com: Because we did not respond to the media in time, some of the initial news was inaccurate: First, the news said that Jubi.com had no record information, which was seriously untrue. Jubi.com is a formally registered company; second, Mr. Huang said in the news that the coins were obtained from mining and trading, but this was inconsistent with Mr. Huang's communication with us. Mr. Huang stated in his communication with us that the coins were obtained partly through mining and partly through POC exchange from Wang Dong of BitHuitong. At the same time, we very much welcome the media to conduct more comprehensive interviews and reports.